Go to main contentGo to page footer

Organise your visit

The monumental complex of Santa Croce welcomes thousands of visitors every year who flock to discover its immense historical and artistic heritage. On this page you can consult all the information useful to plan your visit: from opening hours to ticket prices, as well as facilities for visitors with disabilities and indications for groups.


Opening Times

Monday, Wednesday, Thursday, Friday, Saturday

No further admission after 4.15 pm

11.00 am – 5.00 pm
Sunday and Religious Holidays

Epiphany (6 January), Assumption (15 August), All Saints (1 November), Immaculate Conception (8 December).
No further admission after 4.15 pm

1.00 pm – 5.00 pm
Holiday Closure

New Year's Day (1 January), Easter, Feast of St. Anthony of Padua (13 June), Feast of St. Francis of Assisi (4 October), Christmas Day (25 December) and Boxing Day (26 December)

PLEASE NOTE: Areas temporarily closed to the public

In compliance with measures designed to contain the spread of Covid 19, access is temporarily suspended to the Sacristy (Cimabue's Crucifix), the Novitiate area (Medici Chapel), the Brunelleschi Cloister and Rooms 1–5 in the Museum.


Tickets

Admission Tickets may be purchased at the on-site ticket office in the Santa Croce complex or on line. ID must be shown in support of concessions and/or free admission. We would ask you wherever possible to use our on-line ticketing service to book your visit to Santa Croce in order to help us ensure smooth access and visitor influx compliant with the measures designed to contain the spread of Covid-19.

Full price

Individual visitors
Groups

8€
Concessions

Individual visitors (aged 12–17)
Schools
Groups
Coop members

6€
Families

Admission free for children under 18 if accompanied by parents paying for admission

8€
Free

Children aged 0–11
Residents in the municipality of Florence
Disabled visitors and their carers
Authorised tour guides
Accredited journalists
Religious

Audio-guide supplement
4€
Combined ticket Santa Croce + Museum of the Cathedral

Full price

12

Services

Santa Croce has put together a number of visitor aids to make it simpler for you to visit the complex and to offer you a richer visitor experience such as free Wi-Fi points, an audio-guide and our apps offering special themed itineraries. We also have a small on-site bookshop where you'll be able to buy guidebooks and both historical and art history publications.

Services

Wifi
Wheelchair
Changing table
Vending machines for drinks

Visitor Services

App
Audio-guide
Guided tours
Bookshop

Groups and Guides

In compliance with the measures designed to contain the spread of Covid-19, groups of up to 20 people (plus guide) are admitted at a rate of one group every 15 minutes. Guides must inform admission staff of their group's presence and use a radio-guide system if their group comprises six or more people.

No special group discounts are available, but the discounts and free admission terms applying to individual tickets also apply to individual group members on presentation of the appropriate ID. Free tickets should be collected at the ticket office.

Tickets for groups may be purchased:

  • at the on-line ticket office by clicking on the "Full Price for Groups" option;
  • by e-mail, writing to booking@santacroceopera.it and specifying date of visit, time slot, the number of members in each group and the name of the guide or accompanying person;
  • at the on-site ticket office, but only for same-day visits and only if sufficient places are available.

Accessibility

Access

Visitors with impaired movement or in a wheelchair can access the basilica and the cloister via a ramp and a raised platform. The ramp is situated on the north side of the basilica in Largo Bargellini, while the platform is situated at the cloister exit giving onto Piazza Santa Croce. Please note that admission for visitors with disabilities and their carers is free of charge and enjoys priority, with no need to book. Guide-dogs used by visitors with impaired sight or hearing and holding the appropriate certification are welcome.

Tour

Many parts of the Santa Croce complex are open to visitors with disabilities, while only a handful of areas suffer from limited access. The nave and aisles of the basilica are easy to move about in, but the chapels in the transept are on a raised level accessed via a few steps which cannot be negotiated with a wheelchair. To visit the Pazzi Chapel and the Refectory, leave the basilica via the ramp in Largo Bargellini and re-enter the complex via the Arnolfo di Cambio cloister on Piazza Santa Croce.

Virtual tour

If you are unable to visit the Santa Croce complex in person or if you wish to find out more about its treasures before your visit, you can purchase the official SANTA CROCE app in all the main on-line stores and enjoy a virtual tour with a wealth of content.

Discover our virtual tour on Santa Croce App


How to reach us

The Santa Croce complex is situated in the very heart of Florence, in one of its oldest and most characteristic neighbourhoods. If you arrive by train at Santa Maria Novella station, you can easily reach us on foot via the city's historic centre in about 15 minutes. The visitor entrance and ticket office are situated on the north side of the basilica in Largo Bargellini.

Piazza Santa Croce 16, 50122 - Florence - Italy
Open in Google Maps
Getting here by car

The closest motorway exit to the complex is FIRENZE SUD. Santa Croce is in a restricted traffic zone in Area B. You can leave your car in one of the car parks a short walk away (Sant'Ambrogio or Beccaria), but if you do wish to drive into the restricted traffic zone you have to register on SAS www.serviziallastrada.it, key in your car registration (number plate) and purchase a daily transit or parking permit.

Getting here by taxi

For the Radio Taxi service call: +39.055.4242, +39.055.4390 or +39.055.4798

Getting here by bus

Consult the Ataf website for up-to-date information on bus routes and timetables.