Organise your visit
The monumental complex of Santa Croce welcomes thousands of visitors every year who flock to discover its immense historical and artistic heritage. On this page you can consult all the information useful to plan your visit: from opening hours to ticket prices, as well as facilities for visitors with disabilities and indications for groups.
Opening Times
From Monday to Saturday No further admission after 5.00 pm | 9.30 am – 5.30 pm |
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Sunday and Religious Holidays Epiphany (6 January), Assumption (15 August), All Saints (1 November), Immaculate Conception (8 December). | 12.30 pm – 5.45 pm |
Holiday Closure New Year's Day (1 January), Easter, Feast of St. Anthony of Padua (13 June), Feast of St. Francis of Assisi (4 October), Christmas Day (25 December) and Boxing Day (26 December) |
Tickets
Tickets can be purchased at the ticket office of the monumental complex or online.
PLEASE NOTE: On line sales of admission tickets for dates starting from the 6th of October onwards will be activated over the next few days due to a technical update of the service.
We invite you to send your request to us by mail at the following address: booking@santacroceopera.it
ID must be shown in support of concessions and/or free admission. Free tickets must be purchased directly at the ticket office of the monumental complex.
Please remember that, in the case of online ticket, purchasing a booking fee of €1 for each ticket is applicable to full price and reduced tickets.
To help us ensure smooth access and visitor influx compliant with the measures designed to contain the spread of Covid-19, we recommend you book your visit through our on-line ticketing service.
Full price Individual visitors | 8 € |
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Concessions Individual visitors (aged 12–17) | 6 € |
Groups + radio systems | 7,5 € |
Families Admission free for children under 18 if accompanied by parents paying for admission | 8 € |
Free Children aged 0–11 | |
Audio-guide Available in Italian, English and French | 4 € |
Radio systems rental Please note: radio systems are used during group visits. They are not an audio-guide and do not include the guide service | 1,5 € |
Services
Santa Croce has put together a number of visitor aids to make it simpler for you to visit the complex and to offer you a richer visitor experience such as free Wi-Fi points, an audio-guide and our apps offering special themed itineraries. We also have a small on-site bookshop where you'll be able to buy guidebooks and both historical and art history publications.
Groups and Guides
We allow groups up to a maximum of 30 people plus the guide and one tour leader.
Tour guides are required to communicate the presence of their group at the entrance and to equip them with radio systems if the group is made up of 5 or more. Radio systems can be rented at the ticket office before the visit.
A reduction for groups is envisaged, starting from 15 participants. It is also possible to take advantage of the same reductions and offers applicable to single tickets, by presenting a valid id at the entrance. Guides can access for free by showing their badge.
You can book when purchasing tickets at the monumental Complex ticket office or online at https://ticka.santacroceopera.it/.
In the case of delay your booked slot lapses 15 minutes after the given time.
For more information, please contact our booking service.
Starting from July the 12th, the pre-sale charge of € 1 is reintroduced for full and reduced single tickets; the other types of ticket (including the reduced group) remain excluded from the presale charge.
Accessibility
Discover all the virtual tours
How to reach us
The Santa Croce complex is situated in the very heart of Florence, in one of its oldest and most characteristic neighbourhoods. If you arrive by train at Santa Maria Novella station, you can easily reach us on foot via the city's historic centre in about 20 minutes. The visitor entrance and ticket office are situated on the north side of the basilica in Largo Bargellini.
