Tickets can be purchased at the ticket office of the monumental complex or online.
ID must be shown in support of concessions and/or free admission. Free tickets must be collected directly at the ticket office of the monumental complex.
Please remember that, in the case of online ticket purchasing, a booking fee of €1 for each ticket is applicable (except schools and family tickets).
To help us ensure smooth access, we recommend you book your visit through our on-line ticketing service.
PLEASE RETAIN YOUR ENTRANCE TICKET
Showing your Santa Croce entrance ticket at the Casa Buonarroti museum allows you to purchase a reduced price entrance.
Santa Croce has put together a number of visitor aids to make it simpler for you to visit the complex and to offer you a richer visitor experience such as free Wi-Fi points, an audio-guide and our apps offering special themed itineraries. We also have a bookshop where you'll be able to buy guidebooks and both historical and art history publications.
Groups and Guides
We allow groups up to a maximum of 35 people plus the guide.
Tour guides are required to communicate the presence of their group at the entrance and to equip them with earphones or headesets if the group is made up of 10 or more. Earphones can also be rented at the ticket office before the visit.
A reduction for groups is envisaged, starting from 15 participants. It is also possible to take advantage of the same reductions and offers applicable to single tickets, by presenting a valid id at the entrance. Guides can access for free by showing their badge.
You can book when purchasing tickets at the monumental Complex ticket office or online at Admission for Groups – Online Tickets (midaticket.it)
In the case of delay your booked slot lapses 15 minutes after the given time.
For more information, please contact our booking service.
Guided tours in English are available, to discover the most important art masterpieces of the monumental complex. The tours take place on Mondays, Saturdays and Sundays with a fixed departure and are open to a maximum of 25 participants. Visits can be purchased at the ticket office or online, until 15 minutes before. To book and for more information, please visit the dedicated page.
It is possible to request private tours for small groups and families and to organize visits of the monumental complex behind closed doors. For more information, visit the dedicated page.
Visitors with impaired movement or in a wheelchair can access the basilica and the cloister via a ramp and a raised platform. The ramp is situated on the north side of the basilica in Largo Bargellini, while the platform is situated at the cloister exit giving onto Piazza Santa Croce. Please note that admission for visitors with disabilities and their carers is free of charge and enjoys priority, with no need to book. Guide-dogs used by visitors with impaired sight or hearing and holding the appropriate certification are welcome.
Many parts of the Santa Croce complex are open to visitors with disabilities, while only a handful of areas suffer from limited access. The nave and aisles of the basilica are easy to move about in, but the chapels in the transept are on a raised level accessed via a few steps which cannot be negotiated with a wheelchair. To visit the Refectory, leave the basilica via the ramp in Largo Bargellini and re-enter the complex via the Arnolfo di Cambio cloister on Piazza Santa Croce.
How to reach us
The Santa Croce complex is situated in the very heart of Florence, in one of its oldest and most characteristic neighbourhoods. If you arrive by train at Santa Maria Novella station, you can easily reach us on foot via the city's historic centre in about 20 minutes. The visitor entrance and ticket office are situated on the north side of the basilica in Largo Bargellini.
The closest motorway exit to the complex is FIRENZE SUD. Santa Croce is in a restricted traffic zone in Area B. You can leave your car in one of the car parks a short walk away (Sant'Ambrogio or Beccaria), but if you do wish to drive into the restricted traffic zone you have to register on SAS www.serviziallastrada.it, key in your car registration (number plate) and purchase a daily transit or parking permit.
For the Radio Taxi service call: +39.055.4242, +39.055.4390 or +39.055.4798