Organise your visit

The monumental complex of Santa Croce welcomes thousands of visitors every year who flock to discover its immense historical and artistic heritage. On this page you can consult all the information useful to plan your visit: from opening hours to ticket prices, as well as facilities for visitors with disabilities and indications for groups.


Opening Times

Monday, Wednesday, Thursday, Friday, Saturday

No further admission after 5.00 pm

9.30 am – 5.30 pm
Sunday and Religious Holidays

Epiphany (6 January), Assumption (15 August), All Saints (1 November), Immaculate Conception (8 December).
No further admission after 5.00 pm

1.00 pm – 5.30 pm
Holiday Closure

New Year's Day (1 January), Easter, Feast of St. Anthony of Padua (13 June), Feast of St. Francis of Assisi (4 October), Christmas Day (25 December) and Boxing Day (26 December)


Tickets

Tickets can be purchased at the ticket office of the monumental complex or online.

ID must be shown in support of concessions and/or free admission. Free tickets must be purchased directly at the ticket office of the monumental complex.

To help us ensure smooth access and visitor influx compliant with the measures designed to contain the spread of Covid-19, we recommend you book your visit through our on-line ticketing service.

Full price

Individual visitors

8€
Concessions

Individual visitors (aged 12–17)
University students
Groups of more than 15 people

6€
Families

Admission free for children under 18 if accompanied by parents paying for admission

8€
Free

Children aged 0–11
Residents in the municipality of Florence
Disabled visitors and their carers
Firenze card
Authorised tour guides
Accredited journalists
Religious

Audio-guide supplement
4€
Combo ticket for Santa Croce + Opera Duomo Museum + Baptistery

For children under 15 the cost is 9€
This promotional ticket can only be purchased online and it is valid until the 31st December 2021

15 €

Services

Santa Croce has put together a number of visitor aids to make it simpler for you to visit the complex and to offer you a richer visitor experience such as free Wi-Fi points, an audio-guide and our apps offering special themed itineraries. We also have a small on-site bookshop where you'll be able to buy guidebooks and both historical and art history publications.

Services

Wifi
Wheelchair
Changing table
Vending machines for drinks

Visitor Services

App
Audio-guide
Guided tours
Bookshop

Groups and Guides

Owing to the anti Covid-19 regulations we allow groups up to a maximum of 30 people (including the guide) and in accordance with the capacity of the entrance time slot.

Tour guides are required to communicate the presence of their group at the entrance and to equip them with radio systems if the group is made up of 5 or more. The rental service for radio-systems in Santa Croce is currently suspended; therefore, groups must be equipped before entrance.

A reduction for groups is envisaged, starting from 15 participants. It is also possible to take advantage of the same reductions and offers applicable to single tickets, by presenting a valid id at the entrance. Guides can access for free by showing their badge.

You can book when purchasing tickets at the monumental Complex ticket office or online at https://ticka.santacroceopera.it/.
In the case of delay your booked slot lapses 15 minutes after the given time.

Starting from July the 12th, the pre-sale charge of € 1 is reintroduced for full and reduced tickets; the other types of ticket (including the reduced group and the combo ticket) remain excluded from the presale charge until 30th September.


    Accessibility

    Access

    Visitors with impaired movement or in a wheelchair can access the basilica and the cloister via a ramp and a raised platform. The ramp is situated on the north side of the basilica in Largo Bargellini, while the platform is situated at the cloister exit giving onto Piazza Santa Croce. Please note that admission for visitors with disabilities and their carers is free of charge and enjoys priority, with no need to book. Guide-dogs used by visitors with impaired sight or hearing and holding the appropriate certification are welcome.

    Tour

    Many parts of the Santa Croce complex are open to visitors with disabilities, while only a handful of areas suffer from limited access. The nave and aisles of the basilica are easy to move about in, but the chapels in the transept are on a raised level accessed via a few steps which cannot be negotiated with a wheelchair. To visit the Pazzi Chapel and the Refectory, leave the basilica via the ramp in Largo Bargellini and re-enter the complex via the Arnolfo di Cambio cloister on Piazza Santa Croce.

    Virtual tour

    If you are unable to visit the Santa Croce complex in person or if you wish to find out more about its treasures before your visit, you can purchase the official SANTA CROCE app in all the main on-line stores and enjoy a virtual tour with a wealth of content.

    Discover our virtual tour on Santa Croce App


    How to reach us

    The Santa Croce complex is situated in the very heart of Florence, in one of its oldest and most characteristic neighbourhoods. If you arrive by train at Santa Maria Novella station, you can easily reach us on foot via the city's historic centre in about 15 minutes. The visitor entrance and ticket office are situated on the north side of the basilica in Largo Bargellini.

    Piazza Santa Croce 16, 50122 - Florence - Italy
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    Getting here by car

    The closest motorway exit to the complex is FIRENZE SUD. Santa Croce is in a restricted traffic zone in Area B. You can leave your car in one of the car parks a short walk away (Sant'Ambrogio or Beccaria), but if you do wish to drive into the restricted traffic zone you have to register on SAS www.serviziallastrada.it, key in your car registration (number plate) and purchase a daily transit or parking permit.

    Getting here by taxi

    For the Radio Taxi service call: +39.055.4242, +39.055.4390 or +39.055.4798

    Getting here by bus

    Consult the Ataf website for up-to-date information on bus routes and timetables.